Support services
Let us help, or help yourself & others
The TxGIS Day group is dedicated to providing the highest level of support possible.
Our friendly students, staff, and faculty are available to assist you when you have issues.
Our staff is available via email, phone, and chat. If you would rather help yourself, we have created a rich set of support tools.
You can often find answers in our FAQ section, start or participate in a discussion in our active discussion boards,
or watch step-by-step tutorials.
Contact a real person
The quickest way to get help is usually to contact us directly.
Yes, you can call us and, yes we will answer the phone.
Our staff is available for phone support 9-5 US Central Time.
Other contact options are also available including live chat and regular ol' email.
Contact Us
Bug reporting
If you have found an issue with our services, we want to know about it.
We spend all day every day trying to improve our services and we are always looking for things that are not working right.
These cases are usually the interesting ones that allow us to develop better algorithms, so please send them our way.
Report Trouble